Savitribai Phule Pune University, Pune

Jayakar Knowledge Resource Centre

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		Who stole my customer?? : winning strategies for creating and sustaining customer loyalty / Harvey Thompson. by Thompson, Harvey [author.]. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Not fiction Publisher: Upper Saddle River, New Jersey : Peaeson Education ; .2015Copyright date: ©2015Other title: Winning strategies for creating and sustaining customer loyalty.Availability: Items available for loan: JKRC Social Science Complex (1) Call number: 658.8343 THO. Add to cart (remove)
		Brand together : how co-creation generates innovation and re-energizes brands / Nicholas Ind, Clare Fuller, Charles Trevail. by Ind, Nicholas \| Fuller, Clare \| Trevail, Charles. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2012Availability: Items available for loan: JKRC Social Science Complex (1) Call number: 658.4063 IND. Add to cart (remove)
		Soul trader : putting the heart back into your business / Rasheed Ogunlaru. by Ogunlaru, Rasheed, 1970-. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia ; New Delhi : Kogan Page, 2012Availability: Items available for loan: JKRC Social Science Complex (1) Call number: 658 OGU. Add to cart (remove)
		Effective customer care / Pat Wellington. by Wellington, Patricia. Series: Creating successMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, 2010Online access: Contributor biographical information \| Publisher description \| Table of contents only Availability: Items available for loan: JKRC Social Science Complex (1) Call number: 658.812 WEL. Add to cart (remove)
		Transgressions / by Sarah, Dunant. by Dunant, Sarah [author.]. Edition: 1st ed.Material type: Text; Format: print ; Literary form: Fiction Publication details: London : Virago, 1997Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 823.914 DUN. Add to cart (remove)

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