Savitribai Phule Pune University, Pune

Jayakar Knowledge Resource Centre

Effective customer care / Pat Wellington.

By: Wellington, PatriciaMaterial type: TextTextSeries: Creating successPublication details: London ; Philadelphia : Kogan Page, 2010Description: xiv, 130 p. : ill. ; 22 cmISBN: 9780749459970 (pbk.)Subject(s): Customer relations | Customer services | Customer relations -- Case studies | Customer services -- Case studiesDDC classification: 658.812 Online resources: Contributor biographical information | Publisher description | Table of contents only
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Item type Current library Home library Call number Status Notes Date due Barcode Item holds
JKRC Social Science Complex
JKRC Social Science Complex
658.812 WEL (Browse shelf(Opens below)) Available PN093165 BCL776
Total holds: 0

At head of title: The Sunday Times.

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