000 00644nam a2200145Ia 4500
008 220419s9999 xx 000 0 und d
040 _cJayakar Knowledge Resource Center
100 _aRenavikar, Ashwini Atul
_eResearcher
_914810
245 0 _cRenavikar, Ashwini Atul
_aComparative study of E-crm in Indian banks with specific reference to banks in Pune and Mumbai
260 _c2011
_aPune
_bSavitribai Phule Pune University
653 _aComputer management||CRM||Banking||Regression||Reliability||Correlation
700 _aJoshi, Sharad L
_eGuide
_99298
856 _uhttp://lib.unipune.ac.in:8080/xmlui/handle/123456789/7682
942 _c5
999 _c409144
_d409144