000 00478nam a2200157Ia 4500
008 220101s9999 xx 000 0 und d
020 _a9788125912057
040 _cJayakar Knowledge Resource Centre
100 _aMohamed, H Peeru
245 0 _aCustomer relationship management
250 _a1st
260 _bVikas Publishing house pvt ltd
_aNew Delhi
_c2010
300 _axii, 224P p.
653 _aMarketing Communication System data processing Periodicals
942 _c1
999 _c391041
_d391041