000 00496nam a2200157Ia 4500
008 220101s9999 xx 000 0 und d
020 _a0-470-74397-3
040 _cJayakar Knowledge Resource Centre
100 _aTsiptsis, Konstantinos
245 0 _aData mining techniques in CRM: inside customer segmentation
250 _a1st
260 _bJohn Wiley and Sons Ltd
_aWest Sussex
_c2009
300 _axi,357p. p.
653 _aCustomer relations - Management - Data processing
942 _c1
999 _c329073
_d329073