000 00425nam a2200145Ia 4500
008 220101s9999 xx 000 0 und d
040 _cJayakar Knowledge Resource Centre
100 _aAnupindi, Ravi
245 0 _aManaging business process flows: principles of operation management(with CD)
250 _a2nd
260 _bPearson Education
_aNew Delhi
_c2008
300 _a354p. p.
653 _amanagement
942 _c1
999 _c319469
_d319469