000 00511nam a2200145Ia 4500
008 211231s9999 xx 000 0 und d
020 _a0-7890-3350-x
040 _cJayakar Knowledge Resource Centre
100 _aAssessing reference and user services in a digital age
245 0 _aAssessing reference and user services in a digital age
260 _bThe Haworth Information press
_aNew York
_c2006
300 _axvii,236 p.
653 _aElectronic reference services (Libraries) - Evaluation
942 _c1
999 _c305879
_d305879