| 000 | 00535nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 211231s9999 xx 000 0 und d | ||
| 020 | _a1-85604-449-1 | ||
| 040 | _cJayakar Knowledge Resource Centre | ||
| 100 | _aBuilding A Successful Costomer - Service Culture | ||
| 245 | 0 | _aBuilding a successful customer-service culture: a guide for library and information managers | |
| 250 | _a1st | ||
| 260 |
_bFacet Publishing _aLondon _c2002 |
||
| 300 | _axii,212p p. | ||
| 653 | _aPublic service(Libraries) - Great Britain | ||
| 942 | _c1 | ||
| 999 |
_c296538 _d296538 |
||