000 00430nam a2200157Ia 4500
008 211230s9999 xx 000 0 und d
020 _a81-203-0903-0
040 _cJayakar Knowledge Resource Centre
100 _aBank, John
245 0 _aEssence of total quality management
250 _a1st
260 _bPrentice-Hall of India
_aNew Delhi
_c1995
300 _axviii,203p p.
653 _aQuality of work life
942 _c1
999 _c257501
_d257501