Savitribai Phule Pune University, Pune

Jayakar Knowledge Resource Centre

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Introduction to reference work: V 002 :reference services and reference processes

by Katz, William A.

Edition: 7thMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw Hill 1997Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7 K9(M7).2.

Introduction to reference work: v 1 :basic information services

by Katz, William A.

Edition: 8thMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw Hill 2002Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 025.527 KAT.W.

Conducting the reference interview: a how to do it manual for librarians

by Ross, Catherine Sheldrick.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London Facet 2002Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7 PQ2.

Reference service and sources

by Sharma, C. K.

Edition: 1Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Atlantic Publishers & Distributors 2006Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7 N6.

Assessing reference and user services in a digital age

by Assessing reference and user services in a digital age.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York The Haworth Information press 2006Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7 P6.

Chat Reference: a guide to live virtual reference services

by Ronan,Jana Smith.

Edition: 1stMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Westport Libraries unlimited 2003Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7(CS) P3.

Virtual reference service: from competencies to assessment

by Virtual reference service.

Edition: 1stMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York Facet Publishing 2008Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7 P8.

Virtual reference service: from competencies to assessment

by Virtual reference service.

Edition: 1stMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: United Kingdom Facet Publishing 2008Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7(CS) P8.

Conducting the reference interview: a how to do it manual for librarians

by Sheldrick, Catherine.

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York Neal Schuman publishers 2009Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7 P2(P9).

Reference and information services in the 21st century: an introduction

by Cassell,Kay Ann.

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York Neal Schuman publishers 2009Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7 P9.

Training paraprofessionals for reference service: a how to do it manual for librarians

by Morgan, Pamelaz J.

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York Neal Schuman publishers 2009Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7 P9.

Reference reborn: breathing new life into public services librarianship

by Reference reborn.

Edition: 1stMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: California Libraries unlimited 2011Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:7(CS) Q1.

Virtual reference librarian's handbook

by Lipow, Anne Grodzins.

Edition: 1stMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York Library solutions press and Neal-schuman publishers 2003Availability: Items available for loan: Jayakar Knowledge Resource Centre (1) Call number: 2:(CS)g P3.

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