TY - BOOK AU - Hughes, John TI - Telephone English SN - 9781405082211 (pbk.) U1 - 428.34 23 PY - 2006/// CY - Oxford PB - Macmillan Education KW - English language--Study and teaching--Foreign speakers ; KW - Telephone etiquette KW - English language--Spoken English--Study and teaching ; KW - English language--Business English KW - Telephone in business ER -