TY - BOOK AU - Hadfield,Sue AU - Hasson,Gill TI - How to be assertive in any situation SN - 9780273738497 (pbk.) U1 - 158.2 23 PY - 2010/// CY - Harlow, England PB - Pearson KW - Assertiveness (Psychology) KW - Interpersonal communication KW - Interpersonal relations N1 - Includes index ER -