TY  - BOOK
AU  -  Fairweather,   Alan
TI  - How to Manage Difficult People : : Proven strategies for dealing with challenging behaviour at work / 
SN  - 9781845283919 (pbk.)
U1  - 658.3045 23
PY  - 2010///
CY  - Oxford : 
PB  - How To Books, 
KW  - Problem employees;
KW  - Personnel management
KW  - Interpersonal relations
ER  -