@book{410446,
	author = {Fernandes, Mayola Denzil  and Zagade, Seema },
	title = {A Study of Modern Practices Adopted and Implemented by the Hotel Housekeeping Department and Their Impact on Guest Satisfaction - with Reference to 5 Star Hotels in Pune and Mumbai},
	publisher = {Savitribai Phule Pune University},
	year = {2018},
	address = {Pune},
	url = {http://lib.unipune.ac.in:8080/xmlui/handle/123456789/10146}
}