@book{409855,
	author = {Gandhi, Harsha Abhishek  and Mishra, Mamta Alok },
	title = {Service Quality and Customer Loyalty of DMAT Account Holders in Selected Banks and Securities Brokerage Firms in Pune City: a Comparative Study},
	publisher = {Savitribai Phule Pune University},
	year = {2018},
	address = {Pune},
	url = {http://lib.unipune.ac.in:8080/xmlui/handle/123456789/10068}
}