TY - BOOK AU - Rajagopal, S AU - Chitale, C M TI - Influence of organisational design and human resourses practices in achieving service excellence in banks in India in the globalised environment PY - 2006/// CY - Pune PB - Savitribai Phule Pune University KW - Management||Design||Human||Banking||Liability||Benchmarking UR - http://lib.unipune.ac.in:8080/xmlui/handle/123456789/4135 ER -