Rajagopal, S  <br/><br/>
Influence of organisational design and human resourses practices in achieving service excellence in banks in India in the globalised environment 
Rajagopal, S  
 - Pune  Savitribai Phule Pune University  2006 
<br/><br/><label>Subjects--Index Terms: </label>Management||Design||Human||Banking||Liability||Benchmarking