TY - BOOK AU - Nambiar, Vijayalakshmi AU - Bapat, S G TI - A study of responsiveness of selected public utility services to consumers in and around Pune PY - 1998/// CY - Pune PB - Savitribai Phule Pune University KW - Management||Qualification||Service||quality||Consumers||SWOT||Motivation||Sincerity UR - http://lib.unipune.ac.in:8080/xmlui/handle/123456789/4012 ER -