Nambiar, Vijayalakshmi  <br/><br/>
A study of responsiveness of selected public utility services to consumers in and around Pune 
Nambiar, Vijayalakshmi  
 - Pune  Savitribai Phule Pune University  1998 
<br/><br/><label>Subjects--Index Terms: </label>Management||Qualification||Service||quality||Consumers||SWOT||Motivation||Sincerity