TY - BOOK AU - Tannu, Ganesh Madhukar AU - Khedkar, E B TI - A study of the drivers of satisfaction and their impact on customers loyalty for mobile service providers in Pune City PY - 2011/// CY - Pune PB - Savitribai Phule Pune University KW - Commerce||Anova||Validity||Telephone||Reliability||Gender UR - http://lib.unipune.ac.in:8080/xmlui/handle/123456789/3458 ER -