Tannu, Ganesh Madhukar  <br/><br/>
A study of the drivers of satisfaction and their impact on customers loyalty for mobile service providers in Pune City 
Tannu, Ganesh Madhukar  
 - Pune  Savitribai Phule Pune University  2011 
<br/><br/><label>Subjects--Index Terms: </label>Commerce||Anova||Validity||Telephone||Reliability||Gender