@book{400821,
	author = {Sivaraman, Geetha  and Nambiar, Vljayalakshmi },
	title = {Industry best practice benchmarking (With special reference to competitive benchmarking in the automobile industry in and around Pune)},
	publisher = {Savitribai Phule Pune University},
	year = {2010},
	address = {Pune},
	url = {http://lib.unipune.ac.in:8080/xmlui/handle/123456789/6993}
}