Wowability : how to achieve it & why it matters /
At head of title: Wow
Imran Syed.
- Singapore ; Hoboken, NJ : John Wiley & Sons (Asia), 2008.
- xiii, 240 p. ; ill. ; 23 cm.
Includes bibliographical references (p. 219-234) and indexes.
9780470822890 (pbk.)
2009509012
Brand name products--Management. Branding (Marketing) Customer relations.