Schlickman, Jay. 1934- ISO 9001:2000 : quality management system design / by Jay, Schlickman. - 1st ed. - Boston : Artech House, 2003. - xxiii, 377 p. ; ill. ; 24 cm. - Artech House technology management and professional development library . Includes bibliographical references and index. ISBN: 1580535267 (hbk.) 9781580535267 (hbk.) LCCN: 2002038271 Subjects--Topical Terms: ISO 9001 Standard. Dewey Class. No.: 658.562 / SCH