TY - BOOK AU - Jones,Graham TI - Click.ology: what works in online shopping and how your business can use consumer psychology to succeed SN - 9781857886047 (pbk.) U1 - 658.8342 23 PY - 2014///] CY - London PB - Nicholas Brealey Publishing KW - Electronic commerce KW - Psychological aspects KW - Teleshopping KW - Consumer behavior KW - Business enterprises KW - Computer network resources KW - Web site development N1 - Includes bibliographical references (pages [183]-190) and index N2 - "The world is resounding to the sound of click, click, spend now internet shopping is a normal, daily activity for people throughout the world. But what first attracts the consumer, makes them buy and gets them coming back for more? And what can a business learn from what is already happening online?"--Publisher's description ER -