TY - BOOK AU - Farris, Paul W. AU - Bendle, Neil T. AU - Pfeifer, Phillip E. AU - Reibstein, David J. TI - Key marketing metrics: the 50+ metrics every manager needs to know SN - 9780273722038 (pbk.) U1 - 658.8 23 PY - 2009/// CY - United Kingdom PB - Pearson Education Ltd ER -