Belleghem, Steven Van. <br/><br/>
When digital becomes human :  the transformation of customer relationships / 
by Steven, Van Belleghem. 
 - 1st ed. 
 - London :  Kogan Page,  2015. 
 - xii, 195 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>9780749473235 (pbk.) 
<br/><br/><label>Dewey Class. No.: </label>658.8  / BEL