TY - BOOK AU - Young,Antony AU - Aitken,Lucy TI - Profitable marketing communications: a guide to marketing return on investment SN - 9780749449421 (hbk.) U1 - 658.8 23 PY - 2007/// CY - London, Philadelphia PB - Kogan Page Ltd KW - Marketing KW - Management KW - Capital investments KW - Evaluation KW - Rate of return KW - Profit N1 - Includes bibliographical references (p. [203]-207) and index; A need for a new marketing model -- A change in philosophy -- Our marketing ROI stars -- Invest, don't spend -- Concentrate on outcomes, not outputs -- Forget consumers, target customers -- Manage your communication investment portfolio -- Differentiate any way you can -- Engagement and experience are the new 30-second ads -- Apply a 'focus investing' approach -- Establish a measurement culture -- Leverage your employee capital -- Is your organization marketing ROI-fit? UR - http://www.loc.gov/catdir/toc/ecip075/2006039729.html UR - http://www.loc.gov/catdir/enhancements/fy0728/2006039729-d.html UR - http://www.loc.gov/catdir/enhancements/fy0903/2006039729-b.html ER -