Woodward,Jeannette <br/><br/>
Creating the customer-driven library: building on the bookstore model 

 - 1st 
 - New Delhi  ALA and Ess Ess Publications  2009 
 - xviii,234p. p. 
<br/><br/><label>Subjects--Index Terms: </label>Customer service - Literary 
<br/><br/><label>LC Class. No.: </label>2  / P9 
<br/><br/><label>Dewey Class. No.: </label>025.5  / WOO.J