TY  - BOOK
AU  - Heller, Robert.
TI  - Managing for excellence: leadership, roles, planning, goals, vision, skills, quality, strategy, costing, success, empathy, cash, deal, e-business / 
SN  - 9780751327042 (hbk.)
U1  - 658 23
PY  - 2001///
CY  - Great Britain
PB  - Dorling Kindersley Ltd
ER  -