Heller, Robert. <br/><br/>
Managing for excellence :  leadership, roles, planning, goals, vision, skills, quality, strategy, costing, success, empathy, cash, deal, e-business /  
introduction by Robert Heller. 
 - 1st ed. 
 - Great Britain :  Dorling Kindersley Ltd,  2001. 
 - 864 p. ;  22 cm. 
<br/><br/><label>ISBN: </label>9780751327042 (hbk.) 9780751327045 (hbk.) 
<br/><br/><label>Dewey Class. No.: </label>658  / ALI