Jay, Ros. Fast thinking manager's manual : manage at the speed of life / by Ros, Jay and Richard, Templar. - 2nd ed. - London : Prentice Hall, 2004. - vii, 560 p. ; 23 cm. ISBN: 0273681052 (pbk.) 9780273681052 (pbk.) Dewey Class. No.: 658.4 / JAY