Assessing reference and user services in a digital age <br/><br/>
Assessing reference and user services in a digital age 

 - New York  The Haworth Information press  2006 
 - xvii,236 p. 
<br/><br/><label>ISBN: </label>0-7890-3350-x 
<br/><br/><label>Subjects--Index Terms: </label>Electronic reference services (Libraries) - Evaluation