Baron, Steve <br/><br/>
Relationship marketing :  a consumer experience approach / 
Steve Baron, Tony Conway, Gary Warnaby. 
 - 1st ed. 
 - Los Angeles :  Sage,  2010. 
 - viii, 202 p. :  ill. ;  25 cm. 
 - Advanced marketing series .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781412931229 (pbk.) 
<br/><br/><label>LCCN: </label>2009938438 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship marketing.<br/>Customer relations.
<br/><br/><label>Dewey Class. No.: </label>658.812  / BAR