TY  - BOOK
AU  - Harris,Steven
TI  - Fired up and ready to go!: developing life-changing skills to benefit you and your customer 
SN  - 9781852527600 (pbk.)
U1  - 658.8 23
PY  - 2015///
CY  - Oxford
PB  - Management Books 2000 Ltd
KW  - Customer relations
KW  - Management
KW  - Total quality management
KW  - Organizational effectiveness
ER  -