Kaplan, Robert S. <br/><br/>
The balanced scorecard :  translating strategy into action / 
Robert S. Kaplan and David P. Norton. 
 - 1st ed. 
 - Boston, Massachusetts :  Harvard Business School Press,  1996. 
 - xi, 322 p. ;  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0875846513 (hbk.) 9780875846514 (hbk.) 
<br/><br/><label>LCCN: </label>96010216  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial productivity--Measurement.<br/>Strategic planning.<br/>Organizational effectiveness--Evaluation.
<br/><br/><label>Dewey Class. No.: </label>658.4012  / KAP