TY  - BOOK
AU  - Katz, William A
TI  - Introduction to reference work: v 1 :basic information services
SN  - 0-07-112074-2
AV  - 2:7  P2
U1  - 025.527 23
PY  - 2002///
CY  - New York
PB  - McGraw Hill
KW  - Reference services (Libraries)
ER  -