TY - BOOK AU - Oade, Aryanne TI - Building influence in the workplace: how to gain and retain influence at work SN - 9780230237735 (hbk.) U1 - 658 23 PY - 2010/// CY - Hampshire, New York PB - Palgrave Macmillan KW - Persuasion KW - Industrial psychology KW - Success in business KW - Business communication KW - Influence KW - Management KW - Office management KW - Organization ER -