TY - BOOK AU - Clayton,Mike TI - The influence agenda: a systematic approach to aligning stakeholders in times of change SN - 9781137355843 U1 - 658.406 23 PY - 2014/// CY - New York PB - Palgrave Macmillan KW - Organizational change KW - Management KW - Influence (Psychology) N1 - Includes bibliographical references and index; Why you need The influence agenda -- The origin of stakeholders -- The process is trivial: the implementation is not -- Who are your stakeholders? -- More than just power: analysing your stakeholders -- What are you doing? Crafting your message -- Gentle persuasion: soft power -- Hidden power: behavioural economics -- A dozen reasons why you're wrong: handling resistance -- Your influence agenda: campaign planning -- Making it work: campaign management -- A call to action UR - http://www.loc.gov/catdir/enhancements/fy1608/2013478896-d.html UR - http://www.loc.gov/catdir/enhancements/fy1608/2013478896-t.html ER -