Rampersad, Hubert K. <br/><br/>
Total performance scorecard :  redefining management to achieve performance with integrity / 
Hubert K. Rampersad; with a foreward by Dorothy A Leonard. 
 - 1st ed. 
 - Boston, Mass. ;  London :  Butterworth-Heinemann,  2003. 
 - xx, 332 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>0750677147 (hbk.) 9780750677141 (hbk.) 
<br/><br/><label>Subjects--Index Terms: </label>Employee motivation Organizational learning Performance--Measurement Total quality management 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / RAM