Kotter, John P <br/><br/>
Heart of change: real-life stories of how people change their organizations 

 - 1st 
 - Boston  Harvard Business School Press  2002 
 - xiv,190p p. 
<br/><br/><label>ISBN: </label>1-57851-254-9 
<br/><br/><label>Subjects--Index Terms: </label>Organizational change