TY  - BOOK
AU  - Hodder,Steve
TI  - Resolving conflicts at work: a guide to negotiation and joint problem-solving in the workplace 
SN  - 9781852526801 (pbk.)
U1  - 658.3145 23
PY  - 2012///
CY  - Gloucestershire, [England]
PB  - Management Books 2000 Ltd
KW  - Conflict management
KW  - Interpersonal relations
N1  - Includes bibliographical references (p. 193-194) and index
ER  -