Savitribai Phule Pune University, Pune

Jayakar Knowledge Resource Centre

Skilled interpersonal communication : research, theory, and practice / Owen Hargie and David Dickson.

By: Hargie, OwenContributor(s): Dickson, David, 1950-Material type: TextTextPublication details: London : Routledge, 2004Edition: 4th edDescription: xii, 542 p. : ill. ; 26 cmISBN: 9780415227209 (pbk.); 0415227208 (pbk.)Subject(s): Interpersonal communicationDDC classification: 153.6 Online resources: Publisher description
Contents:
Introduction : the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction -- Concluding comments.
Tags from this library: No tags from this library for this title.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Home library Call number Status Notes Date due Barcode Item holds
JKRC Social Science Complex
JKRC Social Science Complex
153.6 HAR (Browse shelf(Opens below)) Available PN071036 BCL2748
Total holds: 0

Includes bibliographical references (p. 443-507) and indexes.

Introduction : the importance of interpersonal skills -- Interpersonal communication : a skill-based model -- Nonverbal communication -- Rewarding and reinforcing -- Questioning -- Reflecting -- Listening -- Explaining -- Self-disclosure -- Set induction and closure -- Assertiveness -- Influence and persuasion -- Negotiating -- Groups and group interaction -- Concluding comments.

There are no comments on this title.

to post a comment.

Powered by Koha