A Study of Customer Satisfaction with Respect to Service Gaps for Software Maintenance Services Provided by IT Services Companies – Model Development Approach Roy, Monika
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TextPublication details: Pune Savitribai Phule Pune University 2017Subject(s): "Marketing Management, Customer Satisfaction, Service Gaps, Maintenance Services,IT Services Companies,||Model Development Approach"Online resources: Click here to access online
| Item type | Current library | Home library | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
| Thesis | Jayakar Knowledge Resource Centre | Jayakar Knowledge Resource Centre | Available |
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