Savitribai Phule Pune University, Pune

Jayakar Knowledge Resource Centre

An empirical research in assessing the consumer Expectations on service quality for mass consumer services Nerurkar, Olive

By: Nerurkar, Olive [Researcher]Contributor(s): Sarwate, Dilip M [Guide]Material type: TextTextPublication details: Pune Savitribai Phule Pune University 1997Subject(s): Commerce||Diagnostic||Empathy||Education||Income||ReliabilityOnline resources: Click here to access online
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