Includes bibliographical references and index.

Sustainability as a strategic issue -- Change agent : how to keep a sustainability effort on track -- Sustainability in services and general office practices -- Sustainability in manufacturing and product design -- Sustainability in government agencies -- Senior management : how to integrate sustainability/corporate responsibility into the organization -- Facilities : how to save energy and water, improve productivity and eliminate waste -- Human resources : how to support the change process and bolster employee commitment -- Purchasing : how to decide what to buy and how to work with suppliers -- Information technology : how to facilitate the transition to a low-impact operation -- Environmental affairs : how to move beyond compliance to sustainability -- Marketing/public relations : whether and how to promote your sustainability effort -- Accounting and finance?how to account for environmental and social impacts.