Savitribai Phule Pune University, Pune

Jayakar Knowledge Resource Centre

Communicating at work : principles and practices for business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst.

By: Adler, Ronald B. (Ronald Brian), 1946-Contributor(s): Elmhorst, Jeanne MarquardtMaterial type: TextTextPublication details: New York : McGraw-Hill, 2005Edition: 8th edDescription: xxvi, 519 p.; ill. (some col.) ; 26 cmISBN: 9780073385174 (pbk. : alk. paper); 9780071112215 (pbk.)Subject(s): Business communication | Interpersonal communication | Communicating Business ProfessionDDC classification: 658.45 Online resources: Contributor biographical information | Publisher description | Table of contents only
Contents:
Communicating at work -- Communication, culture, and work -- Listening -- Verbal and nonverbal messages -- Interpersonal skills -- Principles of interviewing -- Types of interviews -- Working in teams -- Effective meetings -- Developing and organizing the presentation -- Verbal and visual support in presentations -- Delivering the presentation -- Types of business presentations.
Summary: Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. This work provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving. --from publisher description
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Holdings
Item type Current library Home library Call number Status Notes Date due Barcode Item holds
JKRC Social Science Complex
JKRC Social Science Complex
658.45 ADL (Browse shelf(Opens below)) Available PN075704 BCL1300
Total holds: 0

Includes bibliographical references and index.

Communicating at work -- Communication, culture, and work -- Listening -- Verbal and nonverbal messages -- Interpersonal skills -- Principles of interviewing -- Types of interviews -- Working in teams -- Effective meetings -- Developing and organizing the presentation -- Verbal and visual support in presentations -- Delivering the presentation -- Types of business presentations.

Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program designed to encourage group activities and skill building. This work provides coverage of new pedagogy, key new topics and an expansion of other important concepts including sources of on-the-job conflict, how to use informational interviews for career advancement, and stages in group problem-solving. --from publisher description

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