Essentials of marketing management / Geoff Lancaster and Lester Massingham.
Material type:
TextPublication details: London ; New York : Routledge, 2011Description: xxv, 524 p. : ill. ; 26 cmISBN: 9780415553476 (pbk.)Subject(s): Marketing -- ManagementDDC classification: 658.8 | Item type | Current library | Home library | Call number | Status | Notes | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
| JKRC Social Science Complex | JKRC Social Science Complex | 658.8 LAN (Browse shelf(Opens below)) | Available | PN093887 | BCL1212 |
Includes bibliographical references and index.
Development of a strategic approach to marketing -- Markets and customers : consumer and organizational buyer behaviour and marketing strategy -- Markets and customers : market boundaries; target marketing -- Product and innovation strategies -- Pricing strategies -- Channels of distribution and logistics -- Communications -- Selling -- Customer care and relationship marketing -- Direct marketing -- Sales forecasting -- Marketing information systems and research -- Analyzing the environment (opportunities and threats) and appraising resources (strengths and weaknesses) -- Evaluating and controlling strategic marketing -- Strategic marketing planning tools -- Global marketing -- Services marketing and not-for-profit marketing.
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