Savitribai Phule Pune University, Pune

Jayakar Knowledge Resource Centre

Strategic internal communication : how to build employee engagement and performance / David Cowan.

By: Cowan, David, 1961- [author.]Material type: TextTextPublisher: New York : Kogan Page Ltd, 2017Edition: 2nd edDescription: xii, 219 p. ; 24 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780749478650 (pbk.)Subject(s): Communication in organizations | Communication in management | Communication in personnel managementAdditional physical formats: Online version:: Strategic internal communicationDDC classification: 658.45
Contents:
Preface -- Introduction -- The new organizational triangle : internal communications, employee engagement and hr -- Culture shock : corporate culture does not exist -- Communicating through change, changing through -- Dialogue and the digital world -- Zone 1: intelligence : how organizations and people think -- Zone 2: emotion : how organizations and people feel -- Zone 3: interpretation : how organizations and people understand -- Zone 4: narrative : how organizations and people agree (or disagree!) -- The end zone : ensuring effective dialogue : how organizations and people talk -- Using the dialogue box -- Index.
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Holdings
Item type Current library Home library Call number Status Notes Date due Barcode Item holds
JKRC Social Science Complex
JKRC Social Science Complex
658.45 COW (Browse shelf(Opens below)) Available PN107705 BCL1191
Total holds: 0

Revised edition of the author's Strategic internal communication, 2014.

Includes index.

Preface -- Introduction -- The new organizational triangle : internal communications, employee engagement and hr -- Culture shock : corporate culture does not exist -- Communicating through change, changing through -- Dialogue and the digital world -- Zone 1: intelligence : how organizations and people think -- Zone 2: emotion : how organizations and people feel -- Zone 3: interpretation : how organizations and people understand -- Zone 4: narrative : how organizations and people agree (or disagree!) -- The end zone : ensuring effective dialogue : how organizations and people talk -- Using the dialogue box -- Index.

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