The leader's guide to emotional agility : how to use soft skills to get hard results / Kerrie Fleming.
Material type:
TextPublication details: Harlow, England : Pearson, 2016Edition: 1st edDescription: xvi, 186 p. : illustrations ; 21 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9781292083049 (pbk.)Subject(s): Leadership | EmotionsDDC classification: 658.4092019 | Item type | Current library | Home library | Call number | Status | Notes | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
| JKRC Social Science Complex | JKRC Social Science Complex | 658.4092019 FLE (Browse shelf(Opens below)) | Available | PN106062 | BCL939 |
Includes bibliographical references (pages 174-180) and index.
About the author -- Acknowledgements -- Why you need to read this book -- Introduction -- Structure of the book -- The seven steps to emotional agility (ea) -- Step one: the real you -- Step two: how do you feel and why does it matter? -- Step three: becoming aware of others -- Step four: understanding the emotions -- Step five: managing your own emotions -- Step six: managing the emotions of others -- Step seven: creating awareness -- Emotional agility in action -- Using ea for difficult performance appraisals -- How to motivate a disengaged team using ea -- Using ea to enhance creativity and innovation -- Managing change using ea -- Becoming a more effective and influential leader using the seven steps of ea -- Conclusion -- Appendices -- References -- Index.
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